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RANKED #1 BY CUSTOMERS FOR 4 CONSECUTIVE YEARS

Fibernet Direct is proud to announce 7 #1 wins in ATLANTIC-ACM's 2017 North American Business Connectivity Service Provider Excellence Awards.


"Fibernet Direct has consistently ranked #1 for their network performance, service and support. Winning 7 awards this year demonstrates the high level of satisfaction their customers have for both their product offerings and operations teams."

Fedor Smith, President and Managing Partner, ATLANTIC-ACM

WE PRIDE OURSELVES ON EXCEEDING OUR CUSTOMERS' EXPECTATIONS AND CONTINUOUSLY STRIVE TO GO ABOVE AND BEYOND EVERY DAY

NORTH AMERICAN BUSINESS CONNECTIVITY SERVICE PROVIDER EXCELLENCE AWARDS 

These awards are based on more than 4,100 individual ratings of service providers by enterprise business customers. ATLANTIC-ACM is a leading provider of strategic research and consulting services and conducts one of the industry's most respected customer surveys. 

Fibernet Direct received top honors in 7 categories:

#1 Network Performance
#1 Customer Service
#1 Sales Representatives
#1 Billing
#1 Brand
#1 Service Delivery
#1 Data Value

2017 NORTH AMERICAN BUSINESS CONNECTIVITY SERVICE PROVIDER EXCELLENCE AWARDS RESULTS 

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METRO WHOLESALE SERVICE PROVIDER AWARDS: EIGHT YEARS OF ACHIEVEMENT

In 2016 Fibernet Direct received two ATLANTIC-ACM Metro Wholesale Service Provider Excellence Awards. Metro wholesale buyers rated Fibernet Direct number one among service providers in Network Performance and Brand. 

This marks the eighth year that Fibernet Direct has been named a best-in-class service provider, nationally, among incumbent and competitive local exchange companies. 

The Metro Wholesale Service Provider Excellence Awards are based on data derived from over 1,279 customer evaluations of metro service providers by wholesale customers.

 

RELIABLE:  Our Network Operations Center is ready to respond instantly 24/7/365

About THE ATLANTIC-ACM Service Provider Excellence Awards

ATLANTIC-ACM bestows its Service Provider Excellence Awards to carriers each year, in recognition of outstanding operations or product ratings in each report’s area of focus. 

The strategic advisory and market diligence firm has published its annual report card research series covering both wholesale and business telecom markets since 1995. Their mission is to provide each carrier unbiased information regarding their relative strengths and weaknesses, as well as help customers make more informed purchase decisions.

RESPONSIVE: Get award-winning, personalized service from U.S.-based engineers and support teams 

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